24 Hour In-Home Care for the ones you love

239-410-7951 | 239-464-1819

Gissel Jno-Charles

Gissel Jno-Charles – RN, Administrator


“The most powerful force in the world that can change the lives of millions of people is COMPASSION”

Gissel (Gee) has a special love for seniors. Her compassion towards seniors started at an early age when she helped care for her vision impaired Grandmother. She spent the last 26 years as a Registered Nurse providing exceptional care, helping patients and families achieve their best health and happiness. Gee developed a broad clinical experience and knowledge from working at institutions in the United States and overseas. Her specialties include Pediatrics, Rehabilitation, Cardiac PCU, Med-Surg, and Medical Oncology. Gee always had a desire to care for patients wholistically. In 2022, she left Lee Health to start Castle Comfort Homecare with her husband Mack. Their vision is helping others achieve a happier and healthier life in the Comfort of their Castle. Gee performs thorough Home Assessments to customize a Care Plan for each individual client. She carefully selects Caregivers and accompanies them on their first shift to ensure Client/Caregiver synergy. Gee grew up in Dominica, a beautiful Caribbean Island. She is friendly and loves making others happy. Her joy is contagious and is rooted in her faith in God. When Gee is not working, she enjoys singing, painting, fishing, crocheting, providing complementary Music Therapy to clients and volunteering.

Courtney Johnson

Courtney Johnson – Client Relations Director


“The key to a life of purpose is a life of service, giving to others with total compassion and unconditional love”

Courtney joined the Castle Comfort Homecare family with 10 years of Healthcare Management experience, including Memory Care, Human Resources, Marketing, and Community Relations.

She started her career as a CNA working with Geriatric clients. Courtney’s passion for understanding the needs of older adults fueled her to obtain a Bachelor’s degree in Gerontology and Business Administration. She believes our elderly deserve to be treated with compassion and love.

Courtney is outgoing and loves meeting new people. She will lovingly guide you and your loved ones through the process, answer all your questions and offer you a wholistic plan to meet your needs. Courtney and her little family moved to Florida from Nebraska for her husband Bailey to pursue his dream of becoming a pilot. Courtney and Bailey love their two boys Cooper and Bayler.

Mack Jno-Charles

Mack Jno-Charles, CEO


“If you have to choose between a good reputation and great wealth, choose a good reputation.”

Mack has an extensive business leadership background in the Supply Chain industry. His career spanned over 30 years with several multi-national, Fortune 500 companies like FedEx, Home Depot, Starbucks Coffee, and Chico’s. Mack is a life-long learner who has a passion for knowledge and exploring new opportunities. He has an MBA in International Business, a Six-Sigma Green Belt from Purdue University, a Counselling Diploma from Light University, and completed 120 hours of Nursing Assistant training.

Mack is passionate about community service. He is an avid volunteer with not-for-profit community organizations such as Habitat for Humanity, Harry Chapin Foodbank, Junior Achievement and Healthy Lee. He served as the Board Treasurer at Our Mother’s Home of SWFL and is on the Advisory Board of the Area Agency on Aging. He helps organize local Food Drives and global Disaster Relief support. In 2020, at the onset of the Covid-19 pandemic, Mack served as a Clinical Chaplain at Naples Community Hospital (NCH) providing comfort and support to patients and families during the pandemic.

As the CEO of Castle Comfort Homecare, Mack aims to serve Clients, Caregivers and Community with the highest degree of Compassion and Integrity. During his leisure time, Mack enjoys playing tennis, cycling, fishing, and spending time with his wife and their sons.